Protection Plan Service extends the manufacturer's warranty to include accidental damages such as kids colors on the dining table, pet scratches on the sofa, - nail colors on the table, If repair is not possible, the furniture will be replaced.

• Duration: 24 Months

Service Type: Service type (repair or
replacment) is determined by the service provider

Service Timeline: 10 Days after
receiving the product

No. of coverage: 2 repair or one time
replacment

Pricing: The
protection plan price fee is 15% of the product amount paid starting from SAR
249. In the case of the protection plan not being used within the 24 months
duration, the service fee can be placed as purchase credit for the customer to
use.

Maintenance: Free maintenance service if the
product is repairable

Replacement: Product replacement is for
an additional 15% fee of the product amount paid

• The protection plan service starts from the date of receipt.
• Maintenance is for manufacturing defects only.
• In the event that a matching replacement is not available, the customer will be notified, and the amount will be calculated as a purchase credit.
• Outlets, liquidation, and items discounted over 50% are not included in the Protection Plan Service.
• Vouchers cannot be used to purchase the Protection Plan Service.
• The total protection plan service can’t be cancelled or refunded
• In the case of the protection plan not being used within the 24-month duration, the service fee can be placed as purchase credit.