Delivery and Pickup:
- The company provides free shipping for orders greater than 1500 saudi riyals.
- The company charges 75 saudi riyals for delivery for orders that are less than 1500 saudi riyals.
- The company provides free shipping and handling for all purchases in major cities of the Eastern Province, Riyadh, Jeddah, Madinah and Asser, i.e., Dhahran, Khobar, Dammam, Jubail, Hassa, Qatif, Ras Tanoura, Makkah, Taif, Yanbu, Rabigh, Abha and Khamis Mushait (terms and conditions apply).
- In the case of other cities, the company arranges shipping and handling for a pre-approved fee.
- The company arranges shipping and handling for all purchases to Gulf countries for a pre-approved fee.
- The customer has the right to collect his or her purchases directly from the store or warehouse under the customer's responsibility.
- The company offers free storage for 60 days from the date of purchase.
- The company charges a weekly storage fee which is 0.5% of the invoice value for a maximum period of 4 months, starting from the date of the end of the period specified in the previous condition. In the event of exceeding this period, the invoice is subject to cancellation, and the cost of storage will be charged.