Your Furniture Matters!

With our Full Protection Plan

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Protection Plan

Your Furniture Matters to Us!

With Protection Plan Service, Don’t Worry About Your Furniture!

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Protection Plan Service extends the manufacturer's warranty to include accidental damages such as children's markers on the dining table, pet scratches on the sofa, and nail polish on the table. If repair is not possible, the furniture will be replaced.

Service Benefits:

  • Duration: 24 Months
  • Service Type: Service type (repair or replacement) is determined by the service provider
  • Service Timeline: 10 Days after receiving the product
  • No. Of Coverage: 2 repairs or one-time replacement
  • Pricing: The protection plan price fee is 15% of the product amount paid starting from SAR 249. In the case of the protection plan not being used within the 24 months duration, the service fee can be placed as purchase credit for the customer to use.
  • Maintenance: Free maintenance service if the product is repairable
  • Replacement: Product replacement is for an additional 15% fee of the product amount paid

المنتجات المشمولة:

Terms & Conditions :

  • The protection plan service starts from the date of receipt.
  • Maintenance covers manufacturing defects only.
  • In the event that a matching replacement is not available, the customer will be notified, and the amount will be issued as a purchase credit.
  • Outlet, liquidation, and items discounted by more than 50% are excluded from the Protection Plan Service.
  • Vouchers cannot be used to purchase the Protection Plan Service.
  • The protection plan service cannot be cancelled or refunded.
  • In the event the protection plan is not used within the 24-month period, the service fee can be issued as a purchase credit.